AR/Collections Representative

The AR/Collections Representative is responsible for leading Veritable Vegetable’s collection effort and managing the credit application process, including implementation of procedures to affect the timely collection, application and deposit of payments. This position participates in AR monthly close, prepares month end reports, and provides AR analysis.


  • Ensure that customer balances are within agreed, assigned terms
  • Resolve customer inquiries regarding their accounts
  • Advise customers of necessary actions and strategies for overdue account balance payment, and arrange balance payment schedules based on customers’ financial situations
  • Notify customers of credit holds for overdue accounts
  • Negotiate credit extensions when necessary
  • Pursue legal action when necessary
  • Track information about customer financial status and status of collection efforts
  • Manage customer credit application process
  • Perform various administrative functions for customer accounts, such as recording contact information changes and monitoring when customers’ status should change from active to inactive
  • Receive payments and post amounts paid to customer accounts
  • Prepare weekly and monthly AR, Sales reports
  • Prepare customer monthly statements for mailing
  • Prepare and enter monthly accounts receivable Journal Entries to the General Ledger
  • Perform daily filing and keep up-to-date


  • 3+ years of experience in Collections and Accounts Receivable
  • Knowledge of legal options and requirements
  • Proficient in Excel and other Microsoft Office applications
  • Knowledge of Perishable Agricultural Commodities Act (PACA) regulations and preservation of trust rights a plus

Physical Requirements:

  • Ability to lift full file boxes
  • Job tasks are performed in close physical proximity to other people
  • Ability to filter out extraneous noise while on the phone
  • Job requires constant computer work
  • Must be able to sit or stand for extended periods of time